Data controller
ACF Services SA, Rue des Gares 25, 1201 Geneva. For any questions about your data: info@acf-services.ch.
Data collected
When you use our contact form, we collect the data you send us:
- First and last name
- Email address and phone number
- The subject of your enquiry and the content of your message
Purposes and legal basis
This data is used solely to answer your enquiry, to contact you again and, if you wish, to prepare a loan, insurance, pension or fiduciary offer. Processing is based on the consent you give when submitting the form and on the pre-contractual steps you request.
Recipients
Your data is never sold. It is only shared with a bank, insurer or pension institution with your consent, and solely for the purpose of handling your file.
We use the following technical processors, who process data on our behalf:
- Vercel Inc.: website hosting
- Resend: delivery of emails sent via the contact form
Retention period
Data sent via the form is kept for as long as necessary to handle your enquiry. If a mandate is agreed, it is kept for the duration of the relationship and of any applicable legal retention obligations.
Your rights
Under the FADP, you may at any time:
- Request access to the data we hold about you
- Have inaccurate data corrected
- Request the deletion of your data, subject to legal obligations
- Withdraw your consent for the future
Cookies and analytics
The website may use audience measurement tools to improve its content and functionality. These tools collect browsing data in a form that does not allow you to be identified directly. You can set your browser to refuse cookies.
Contact and updates
To exercise your rights or for any questions, email us at info@acf-services.ch or write to ACF Services SA, Rue des Gares 25, 1201 Geneva.
This policy may be updated as the website or the legislation evolves. Last updated: October 2026.